Shopping bag

Instructions for revocation

Consumers are entitled to withdraw from the contract within 14 days.

Right of revocation

You are entitled to withdraw from the contract at hand within a period of two weeks without giving any reasons.

The withdrawal period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us (Suzanne van Gestel, Oude Middenweg 81, 2491 AC The Hague,, phone: +31 (0)20 407 44 47) by means of a clear statement (e.g., a letter sent by mail, a fax or an e-mail) about your decision to withdraw from the contract at hand. For this purpose, you can use the attached withdrawal template, the use of which, however, is not mandatory.

In order to comply with the withdrawal period, it is sufficient for you to forward the notification of exercising your right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

In case you withdraw from the agreement at hand, we shall be obliged to refund all payments we received from you, including delivery charges (except for the additional costs arising from your choice of a delivery method that is not our offered most favourable standard delivery) immediately but no later than fourteen days from the date on which we received your notification of withdrawal. Unless expressly agreed otherwise, the means of payment you used for the original transaction shall also be greed as the means of payment for such refund; you shall not be charged with fees for such repayment. We reserve the right to refuse any refund until you have either  safely returned the goods or you have furnished us with proof that the goods were returned by you - whichever is the earlier.

You are obliged to return or hand over the goods to us or to Imperial Riding, Kolenbranderstraat 22, 2984 AT Ridderkerk, The Netherlands, without undue delay and, in any case, no later than fourteen days from the date on which you notified us of your withdrawal from the contract at hand. The deadline is met if you dispatch the goods before the deadline of fourteen days has expired. We shall bear the cost of returning the goods. You are only obliged to pay for a possible loss in value of the goods in cases, where a loss of value results from a handling that is not necessary for examining the condition, the characteristics and the functioning of the goods.

Withdrawal form template

(Please fill in this form and send it back to us, if you wish to withdraw from the contract.)

– To
Jan Willem de Lange,
Oude Middenweg 75,
2491 AC The Hague,
The Netherlands

– I/we(*) hereby withdraw from the contract concluded by me/us(*) for the purchase of the following goods (*)/the provision of the following service(*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper-based notification)

– Date

(*) Delete as appropriate.

Sign up for our newsletter